Shipping Information

Last updated: May 20, 2026

1. ORDER PROCESSING

All orders are processed within 1–5 business days (excluding weekends and public holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

During peak periods or promotional events, processing times may be slightly longer. We appreciate your patience.

2. SHIPPING DESTINATIONS

We ship worldwide. Shipping availability and estimated delivery times vary by destination.

3. ESTIMATED DELIVERY TIMES

Delivery times are estimates only and are not guaranteed. Actual delivery may vary due to customs clearance, carrier delays, or circumstances beyond our control.

Shipping Method	Estimated Delivery
Standard Shipping	5–10 business days
International Shipping	7–21 business days (varies by destination)

4. SHIPPING COSTS

Shipping costs are calculated at checkout based on your delivery address and order weight. Free shipping may be available for qualifying orders — please check our current promotions at checkout.

5. DUTIES & TAXES

All applicable import duties and taxes are included in the price you pay at checkout. You will not be charged any additional customs fees upon delivery. Aurabre handles all customs documentation on your behalf.

6. ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this to monitor your shipment's progress via the carrier's website.

If you have not received tracking information within 5 business days of placing your order, please contact us at aurabre@outlook.com.

7. LOST OR DELAYED SHIPMENTS

If your order has not arrived within the estimated delivery window, please:

Check your tracking information for updates
Allow an additional 5 business days for potential carrier delays
Contact us at aurabre@outlook.com if the issue persists

We will work with our logistics partners to investigate and resolve the issue as quickly as possible.

8. INCORRECT SHIPPING ADDRESS

Please ensure your shipping address is correct at the time of purchase. Aurabre is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at aurabre@outlook.com — we will do our best to update the address before dispatch.